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£205.00 Ex VAT
Start: 21st April 2025
CPD: 10 hours (UK), 10 points (AUS, NZ) over 4 / 6 weeks
Level: Introduction
This course is aimed at nurses working in general practice
This first week, we will look at how to conduct appraisals and performance reviews. We will look at the different styles of checklists and forms that can be used to conduct these sessions, and we will discuss how to give feedback, whether good or bad. We will look at how performance reviews can be used to help with staff members who are not performing at an expected level.
Learning objectives
After completion of this week, participants should be able to:
Learning materials this week:
(released on Monday morning for on demand learning until the course ends – approximate timings)
QI is an important part of clinical practice and it often lands on veterinary nurses to conduct clinical audits. We will explore what QI involves, how to develop evidence-based practice, what a journal club is, and how to implement clinical audits.
Learning objectives
After completion of this week, participants should be able to:
Learning materials this week:
(released on Monday morning for on demand learning until the course ends – approximate timings)
We will look at what to do if you have a situation when a staff member that doesn’t arrive to work on time, has performance issues, or doesn’t comply to rules. We will look at how you can manage these people, how to set reviews and action plans, along with what to do if they don’t adhere to these action plans.
Learning objectives
After completion of this week, participants should be able to:
Learning materials this week:
(released on Monday morning for on demand learning until the course ends – approximate timings)
Part of being a head nurse is also knowing how the business works – having a basic understanding of how your role as head nurse affects profit/loss is important. Stock control, purchasing, pricing and charging correctly are a vital part of this
Learning objectives
After completion of this week, participants should be able to:
Learning materials this week:
(released on Monday morning for on demand learning until the course ends – approximate timings)
The course will be fully tutored by Nicola Lakeman, and will consist of 10 hours of CPD given in various formats, including tutorials, tasks, case studies, forum discussions and quizzes. This course is tutored for 4 weeks, followed by a two week extension of untutored ‘catch up’ time, before the course officially ends.
All delegates will then have unlimited lifetime access to the learning material for future reference
Nicola Lakeman MSc, BSc (Hons), Cert SAN, Cert ECC, VTS (Nutrition), A1 V1 C-SQP Hons, RVN
Nutrition Manager, IVC Evidensia
Nicola works as the Nutrition Manager for IVC Evidensia. Nicola graduated from Hartpury College with an honours degree in Equine Science, and subsequently qualified as a veterinary nurse in 2002. Nicola has written for many veterinary publications and textbooks and is the editor of Aspinall’s Complete Textbook of Veterinary Nursing. Nicola is one of the Consultant Editors for The Veterinary Nurse. Nicola has won the BVNA / Blue Cross award for animal welfare, the SQP Veterinary Nurse of the Year and the SQP Nutritional Advisor of the Year. Nicola has recently gained her Master’s degree in Advanced Veterinary Nursing with Glasgow University.
This online course is worth 10 hours of CPD.
A certificate will be available from the ‘My Courses’ section, for you to download and print, once you have completed the course. A permanent record of your total CPD hours will also be recorded in your account section.
The Australian Veterinary Nurse and Technician (AVNAT) Regulatory Council has allocated 10 AVNAT CPD points to this continuing education activity.
This course is also recognised by the New Zealand Veterinary Nursing Association (NZVNA) as providing 10 CPD points.
Upon purchase you will be registered to attend the course, for 4 weeks from the start date. The course will consist of various interactive tasks and lessons, including quizzes, case studies, forum discussions and further reading material.
The course is fully tutored, with new material will be provided each Monday morning, but the onus will be on the individual delegate to ensure that all tasks are fully complete. The certificate will only be issued at the end of the course when all tasks have been accomplished. Fewer CPD hours will be awarded at the the end of the course if there are unfinished tasks or there has been no contribution to the discussion forum, for example
The course is fully flexible, and there are no weekly ‘deadlines’ – the lessons and tasks may be completed whenever is convenient for each delegate, and any live lessons with be recorded and made available later that same day. Furthermore, all the course material will be available for a further 2 weeks, to allow delegates the opportunity to catch up on missed lessons and tasks, or to take the opportunity to delve further into the suggested reading texts. Please note however, that the course will not be tutored by the speaker during these final two weeks, but the time spent will count towards your CPD hours
After 6 weeks, the course will be complete and there will be no further opportunity to gain the certificate or CPD hours, however, you will have unlimited lifetime access to the tutorials, further reading and quizzes for future reference. If you make any personal notes during the course using the ‘take notes’ app, these will be saved, along with your certificate and CPD record for permanent access in ‘My CPD’
This course has been listed as ‘Introduction’ level
All of our courses are aimed at veterinary nurses in general practice, but everyone who works in the veterinary profession is very welcome to attend, whether you are a clinical receptionist, veterinary surgeon, student nurse or have been a qualified nurse for over 20 years!
The courses are not formally assessed for skill level, so the following CPD levels are just a rough guide to help you decide if a course may be more or less suitable:
Introduction
– maybe most suitable for qualified nurses in general practice approaching a new topic or looking for a refresher course
Intermediate
– maybe most suitable for qualified nurses in general practice along with referral / specialist nurses looking for a refresher course
Advanced
– maybe most suitable for referral / specialist nurses and highly experienced qualified nurses in general practice
You will earn 205 Pawprint Points (£20.50 website credit) when you purchase this course
Our loyalty scheme rewards you with 10% in website credit to spend on future courses. Choose pay with Pawprint Points during checkout.
Please ask your practice manager or accounts department to visit the website, register an account in their own name, and during checkout, complete the ‘delegate name’ and ‘delegate email’ sections with your personal details. We will then register you a personal account on your behalf, and transfer the course booking over to your new personal account. We will of course email you all the information you need to access this new account and your CPD course.
If you need an invoice and no other payment method is available to you, then please email [email protected] with all the following information:
Please note the following:
Excel CPD specialises in providing online CPD for veterinary nurses and technicians all over the globe. Our courses are also fully approved by AVNAT for our nursing colleagues in Australia and New Zealand.
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Michelle L –
Good course but felt it was quite basic.
Rated: Introduction level
(Qualified RVN in general practice >5 years – UK)
Katie H –
Course is very well put together, would recommend this course to other newly appointed head nurses.
Rated: Intermediate level
(Qualified RVN in general practice <5 years - UK)