Menu
£155.00 Ex VAT
Type: Flexi CPD (converted from a tutored course)
Start: On-demand / Unlimited Lifetime Access
CPD: 8 hours (UK), 8 points (approved in AUS, NZ and ZA)
Level: Introduction
This flexi CPD course is aimed at vet nurses and vet technicians in general practice, and is available on-demand with unlimited lifetime access. Each module consists of a tutorial, quiz and further reading articles
This first week, we will look at how to conduct appraisals and performance reviews. We will look at the different styles of checklists and forms that can be used to conduct these sessions, and we will discuss how to give feedback, whether good or bad. We will look at how performance reviews can be used to help with staff members who are not performing at an expected level.
Learning objectives
After completion of this module, participants should be able to:
QI is an important part of clinical practice and it often lands on veterinary nurses to conduct clinical audits. We will explore what QI involves, how to develop evidence-based practice, what a journal club is, and how to implement clinical audits.
Learning objectives
After completion of this module, participants should be able to:
We will look at what to do if you have a situation when a staff member that doesn’t arrive to work on time, has performance issues, or doesn’t comply to rules. We will look at how you can manage these people, how to set reviews and action plans, along with what to do if they don’t adhere to these action plans.
Learning objectives
After completion of this module, participants should be able to:
Part of being a head nurse is also knowing how the business works – having a basic understanding of how your role as head nurse affects profit/loss is important. Stock control, purchasing, pricing and charging correctly are a vital part of this
Learning objectives
After completion of this module, participants should be able to:
The course will be available immediately following purchase, with unlimited lifetime access and will provide a total of:
8 hours of CPD (UK)
8 points (Australia – AVNAT approved)
8 points (New Zealand – AVNAT / NZVNA approved)
8 points (South Africa – SAVC Accreditation Number AC/2330/25)
Release date: Feb 2025
Nicola Lakeman MSc, BSc (Hons), Cert SAN, Cert ECC, VTS (Nutrition), A1 V1 C-SQP Hons, RVN
Nutrition Manager, IVC Evidensia
Nicola works as the Nutrition Manager for IVC Evidensia. Nicola graduated from Hartpury College with an honours degree in Equine Science, and subsequently qualified as a veterinary nurse in 2002. Nicola has written for many veterinary publications and textbooks and is the editor of Aspinall’s Complete Textbook of Veterinary Nursing. Nicola is one of the Consultant Editors for The Veterinary Nurse. Nicola has won the BVNA / Blue Cross award for animal welfare, the SQP Veterinary Nurse of the Year and the SQP Nutritional Advisor of the Year. Nicola has recently gained her Master’s degree in Advanced Veterinary Nursing with Glasgow University.
This online course is worth 8 hours of CPD.
A certificate will be available from the ‘My Courses’ section, for you to download and print, once you have completed the course. A permanent record of your total CPD hours will also be recorded in your account section.
The Australian Veterinary Nurse and Technician (AVNAT) Regulatory Council has allocated 8 AVNAT CPD points to this continuing education activity.
This course is also recognised by the New Zealand Veterinary Nursing Association (NZVNA) as providing 8 CPD points.
The South African Veterinary Council (SAVC) has allocated 8 CPD points to this continuing education activity. Accreditation Number AC/2330/25)
Upon purchase you will be immediately registered to attend the course, with unlimited lifetime access. The course will consist of four modules, where each module provides 2 hours of CPD, in the form of a tutorial, a quiz and also a selection of further reading journals, articles or book chapters.
The course is completely flexible, where all the learning resources are provided immediately – it is designed for you to complete one module per week, but it is completely up to you, how and when you decide to complete the course. You have unlimited lifetime access to all the supportive learning materials, and once you have completed the whole course, a certificate will be automatically generated.
Looking for some further information? – please have a look at our Flexi Online CPD Courses – PDF Guide
This course has been listed as ‘Introduction’ level
All of our courses are aimed at veterinary nurses in general practice, but everyone who works in the veterinary profession is very welcome to attend, whether you are a clinical receptionist, veterinary surgeon, student nurse or have been a qualified nurse for over 20 years!
The courses are not formally assessed for skill level, so the following CPD levels are just a rough guide to help you decide if a course may be more or less suitable:
Introduction
– maybe most suitable for qualified nurses in general practice approaching a new topic or looking for a refresher course
Intermediate
– maybe most suitable for qualified nurses in general practice along with referral / specialist nurses looking for a refresher course
Advanced
– maybe most suitable for referral / specialist nurses and highly experienced qualified nurses in general practice
You will earn 155 Pawprint Points (£15.50 website credit) when you purchase this course
Our loyalty scheme rewards you with 10% in website credit to spend on future courses. Choose pay with Pawprint Points during checkout.
Please ask your practice manager or accounts department to visit the website, register an account in their own name, and during checkout, complete the ‘delegate name’ and ‘delegate email’ sections with your personal details. We will then register you a personal account on your behalf, and transfer the course booking over to your new personal account. We will of course email you all the information you need to access this new account and your CPD course.
If you need an invoice and no other payment method is available to you, then please email [email protected] with all the following information:
Please note the following:
Excel CPD specialises in providing online CPD for veterinary nurses and technicians all over the globe. Our courses are also fully approved by AVNAT for our nursing colleagues in Australia and New Zealand.
©2009-2025 Excel CPD | Terms and Conditions | Privacy Policy
Michelle L –
Good course but felt it was quite basic.
Rated: Introduction level
(Qualified RVN in general practice >5 years – UK)
Katie H –
Course is very well put together, would recommend this course to other newly appointed head nurses.
Rated: Intermediate level
(Qualified RVN in general practice <5 years - UK)