Week 1

Setting Up and Running Nurse Clinics

Which clinics to run?

Charging for clinics

Standardisation of the clinics

Client compliance

How to increase client numbers

Making recommendations

Marketing and publicity

Building confidence

Reflective practice

Learning objectives
After completion of this week, participants should be able to:

Understand the consulting nurse’s pivotal role in practice

Appreciate the varying types of clinics nurses can offer

Learn how to increase numbers coming into clinics, and increase recommendations to the clinics

Understand how to increase client compliance in clinics

Know various ways to market and advertise the clinics on offer

Week 2

Consulting Skills

Communication in clinics

Consultation skills

Content of your clinic

Keeping to time

Learning objectives
After completion of this week, participants should be able to:

Understand the process of consulting

Understand the importance of communication, the customer journey and improving outcomes

Understand the importance of protocols for clinic content and the running of these clinics

Week 3

Lifestage Clinics

Puppy and kitten clinics

Senior clinics

Other lifestage clinics

What to include

Timings of clinics

Learning objectives
After completion of this week, participants should be able to:

Timings of clinics and how these will improve client education and binding to the practice

Understand the content for these clinics and what to discuss with clients at this time

Understand the elements of preventative healthcare

Understand the importance of nutritional assessments in all of the nurse clinics

Week 4

Obesity and Mobility Clinics

Content of mobility and obesity clinics

Nutritional requirements for obesity

Client motivation

Learning objectives
After completion of this week, participants should be able to:

Understand the content to include for each of these clinics

Calculate feeding amounts, what treats (if any) we can feed and exercise regimes

Understand how environmental adaptations can improve QOL for our pets with mobility issues

Understand the role of supplements in these cases

Discuss methods of how to motivate clients