april, 2025

21aprAll Day16mayThe Role of the Head NurseOnlineCPD Type:Tutored CPDSubject:Professional Development and Client CareCPD Hours:10 hoursCost:£205Length:4 weeksAVNAT points:10

Course Details

 

Week 1

Performance Reviews and Appraisals

This first week, we will look at how to conduct appraisals and performance reviews. We will look at the different styles of checklists and forms that can be used to conduct these sessions, and we will discuss how to give feedback, whether good or bad. We will look at how performance reviews can be used to help with staff members who are not performing at an expected level.

 

Learning objectives
After completion of this week, participants should be able to:

Know how to give constructive feedback
How to set performance action plans
Design an appraisal form, in order to conduct an appraisal

Week 2

Quality Improvement

QI is an important part of clinical practice and it often lands on veterinary nurses to conduct clinical audits. We will explore what QI involves, how to develop evidence-based practice, what a journal club is, and how to implement clinical audits.

 

Learning objectives
After completion of this week, participants should be able to:

Understand the concepts of clinical governance, quality improvement and clinical audits
How to implement a clinical audit
Understand how to start a journal club

Week 3

Disciplinary Issues

We will look at what to do if you have a situation when a staff member that doesn’t arrive to work on time, has performance issues, or doesn’t comply to rules. We will look at how you can manage these people, how to set reviews and action plans, along with what to do if they don’t adhere to these action plans.

 

Learning objectives
After completion of this week, participants should be able to:

Set action plans and how to review these
Know how to conduct an investigation into conduct
Understand what the disciplinary process involves

Week 4

Finances

Part of being a head nurse is also knowing how the business works – having a basic understanding of how your role as head nurse affects profit/loss is important. Stock control, purchasing, pricing and charging correctly are a vital part of this

 

Learning objectives
After completion of this week, participants should be able to:

Understand the importance of stock control and how to implement a simple system to aid your stock takes
Understand the importance of charging and how making a few changes can make a difference
Know why it is important to charge for your time

 

The course will be fully tutored by Nicola Lakeman, and will consist of 10 hours of CPD given in various formats, including tutorials, tasks, case studies, forum discussions and quizzes.  This course is tutored for 4 weeks, followed by a two week extension of untutored ‘catch up’ time, before the course officially ends.

 

All delegates will then have unlimited lifetime access to the learning material for future reference

Time

April 21 (Monday) - May 16 (Friday)

Location

Online

Speaker

Nicola LakemanMSc, BSc(Hons), RVN, CertVNECC, CertSAN, VTS(Nutrition) Nutrition Manager, IVC Evidensia

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