Nicola Lakeman
BSc(Hons), CertSAN, CertECC, VTS(Nutrition), A1 V1 C-SQP Hons, RVN
Head Medicine Nurse, The Veterinary Hospital Group Ltd, Plymouth
CPD with this Speaker
september

Course Details
Week 1 Setting up and Running Nurse Clinics Which clinics to run? Charging for clinics Standardisation of the clinics Client compliance How to increase client numbers Making recommendations Marketing and publicity Building confidence Reflective
Course Details
Week 1
Setting up and Running Nurse Clinics
Which clinics to run?
Charging for clinics
Standardisation of the clinics
Client compliance
How to increase client numbers
Making recommendations
Marketing and publicity
Building confidence
Reflective practice
Learning Outcomes
By the end of the week delegates will be able to:
Understand the consulting nurse’s pivotal role in practice
Appreciate the varying types of clinics nurses can offer
Learn how to increase numbers coming into clinics, and increase recommendations to the clinics
Understand how to increase client compliance in clinics
Know various ways to market and advertise the clinics on offer
Week 2
Consulting Skills
Communication in clinics
Consultation skills
Content of your clinic
Keeping to time
Learning Outcomes
By the end of the week, delegates will be able to:
Understand the process of consulting
Understand the importance of communication, the customer journey and improving outcomes
Understand the importance of protocols for clinic content and the running of these clinics
Week 3
Lifestage Clinics
Puppy and kitten clinics
Senior clinics
Other lifestage clinics
What to include
Timings of clinics
Learning Outcomes
By the end of the week, delegates will be able to:
Timings of clinics and how these will improve client education and binding to the practice
Understand the content for these clinics and what to discuss with clients at this time
Understand the elements of preventative healthcare
Understand the importance of nutritional assessments in all of the nurse clinics
Week 4
Obesity and Mobility Clinics
Content of mobility and obesity clinics
Nutritional requirements for obesity
Client motivation
Learning Outcomes
By the end of the week, delegates will be able to:
Understand the content to include for each of these clinics
Learn how to calculate feeding amounts, what treats (if any) we can feed and exercise regimes.
Understand how environmental adaptations can improve QOL for our pets with mobility issues
Understand the role of supplements in these cases
Discuss methods of how to motivate clients
The course will be fully tutored by Nicola Lakeman, and will consist of 10 hours of CPD given in various formats, including tutorials, tasks, case studies, forum discussions and quizzes.
Time
september 5 (Monday) - 30 (Friday)
Location
Online
Speaker
Nicola LakemanBSc(Hons), CertSAN, CertECC, VTS(Nutrition), A1 V1 C-SQP Hons, RVN Head Medicine Nurse, The Veterinary Hospital Group Ltd, Plymouth