Please note:  There has been a recent amendment in the learning objectives (weeks 1 and 4 have been amalgamated to spend week 2 concentrating solely on nurse consulting skills).

Week 1
Setting up and Running Nurse Clinics

  • Which clinics to run?
  • Charging for clinics
  • Standardisation of the clinics
  • Client compliance
  • How to increase client numbers
  • Making recommendations
  • Marketing and publicity
  • Building confidence
  • Reflective practice

Learning Outcomes
By the end of the week delegates will be able to:

  • Understand the consulting nurse’s pivotal role in practice
  • Appreciate the varying types of clinics nurses can offer
  • Learn how to increase numbers coming into clinics, and increase recommendations to the clinics
  • Understand how to increase client compliance in clinics
  • Know various ways to market and advertise the clinics on offer

Week 2
Consulting Skills

  • Communication in clinics
  • Consultation skills
  • Content of your clinic
  • Keeping to time

Learning Outcomes
By the end of the week, delegates will be able to:

  • Understand the process of consulting
  • Understand the importance of communication, the customer journey and improving outcomes
  • Understand the importance of protocols for clinic content and the running of these clinics

Week 3
Lifestage Clinics

  • Puppy and kitten clinics
  • Senior clinics
  • Other lifestage clinics
  • What to include
  • Timings of clinics

Learning Outcomes
By the end of the week, delegates will be able to:

  • Timings of clinics and how these will improve client education and binding to the practice
  • Understand the content for these clinics and what to discuss with clients at this time
  • Understand the elements of preventative healthcare
  • Understand the importance of nutritional assessments in all of the nurse clinics

Week 4
Obesity and Mobility Clinics

  • Content of mobility and obesity clinics
  • Nutritional requirements for obesity
  • Client motivation

Learning Outcomes
By the end of the week, delegates will be able to:

  • Understand the content to include for each of these clinics
  • Learn how to calculate feeding amounts, what treats (if any) we can feed and exercise regimes.
  • Understand how environmental adaptations can improve QOL for our pets with mobility issues
  • Understand the role of supplements in these cases
  • Discuss methods of how to motivate clients

The course will be fully tutored by Nicola Lakeman, and will consist of 10 hours of CPD given in various formats, including tutorials, tasks, case studies, forum discussions and quizzes.