Communication and Counselling Skills
This is the only programme of its kind in the UK introducing Relationship-Centred Veterinary Practice and delineating core communication skills needed. This 60 minute eCPD tutorial will discuss the centrality of the pet-person relationship within sensitive practice and client care is explored. Counselling skills such as reflective listening and how to communicate empathy are introduced within a framework of compassionate communication skills. Practical case examples demonstrate how and where these skills can be used.
This CPD tutorial is worth 60 minutes towards your RCVS requirements.